Responsibilities

  • A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
  • The only aim is to ensure customer satisfaction by fulfilling their requirements.
  • Should be confident in troubleshooting any such emerging queries and maintaining high standards.
  • Develops a strong relationship with their customers and generates trust with an open and interactive communication.
  • Acquire and validate information and providing it to the customers with full efficiency.
  • Document or maintain records of each and every interactions with the customers for future evaluation.
  • Setting up customer accounts and provide relevant information to them.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.

Company Details

Company Name: Human Resources
Year of Establishment: 2021

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Graduate
Max Qualification: Post Graduate
Specific Qualification / Degree required:
Gender Preference: Female
Min Age Limit (in years): 23 year
Max Age Limit (in years): 40 year
Work Experience: 1 year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC to (in lakhs): 2.16
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF: Yes
Mediclaim: Enter Mediclaim Benefits, if any
Insurance: Enter Insurance Benefits, if any
ESI: yes
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift:
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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