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  1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
  2. Strong communication skills characterized by excellent writing and speaking skills.
  3. Must possess good multi-tasking skills.
  4. Should have good negotiation skills and be able to influence people.
  5. Ability to use computers efficiently and must learn how to use new software/CRM.
  6. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
  7. Must have a keen eye for detail and follow instructions.
  8. ***28 days training will be unpaid***

Company Details

Company Name: iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal. We don’t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients' operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds—the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.
Website                   http://www.ienergizer.com
Industry                  Outsourcing/Offshoring
Headquarters          Noida, UP
Type                          Public Company
Nature of Business: BPO, Customer Service, Inbound, Outbound, Callcenter, and Outsourcing
Year of Establishment: 2000

Required Skills

Job Function: Customer Service,
Job Skills: Customer Relations, Negotiating Skill,
Nature of Business: Full-Time
Sectoral Experience: Fresher and Experience are eligible
Organisational Knowledge & Understanding: Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers
Generic Skills: Strong communication skills characterized by excellent writing and speaking skills

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Under Graduate
Max Qualification: Post Graduate
Gender Preference: No Preference
Min Age Limit (in years): 18 year
Work Experience: year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 144000
Annual CTC to (in lakhs): 168000
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift:
Documents Required for Joining: Signed Resume, Address Proof (Permanent / Current)
Own Vehicle Required: No

Job Assessment

Assessment 00:15:00

Job Reviews

5

5
1 ratings
  • 5 stars1
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Puneet Goyal2020-09-06 at 3:32 pmReply

    5

    Need more focus to listen what actually customer wants to say.

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