Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Company Details

Company Name: Triple Paisa deals with the Stock Market with a dedicated team of Fundamental and Technical research Analyzers. We have experience of more than 4 years. Help out clients to make smart financial decisions and gain confidence in having a secure financial future. We are dedicated to providing the services for our clients by Honestly, Transparency, Clear Communication, Expert and Timely advice, Highly responsive with professionalism, and an organized team.
Year of Establishment: 2017

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: ITI / Polytechnic / Diploma
Max Qualification: Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 21 year
Max Age Limit (in years): 40 year
Work Experience: year
Language Proficiency Required for: Hindi, English, Telugu, Tamil, Kannada

Remuneration & Benefits

Annual CTC to (in lakhs): 1.80
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift: Day Shift
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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