Responsibilities

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and customer queries.

Company Details

Company Name: Solasta Ayer Consultant is a professional IT Infrastructure services company based in the Silicon Valley of India – Bangalore. Solasta Ayer technology specializes in top-of-the-draw the training institutes in Bangalore. With vast experience and hands-on expertise, Solasta Ayer has what it takes to assist companies that range from large to medium to small scale, in meeting their business objectives, development, recruitment, creative and marketing requirements. Solasta Ayer thrives on challenges. We invite you to challenge our creativity and technical skills and give us the platform to deliver something that can take center-stage right away. The IT sphere is growing at a break-neck speed and is seeing a sea of changes almost every day. Solasta Ayer is the acronym of Solasta Ayer Technologies Private Limited. Our expertise, skills, and ideas help you capitalize on the momentum and distinguish yourselves from your competition.
Year of Establishment: 2009

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Graduate
Max Qualification: Post Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 23 year
Max Age Limit (in years): 40 year
Work Experience: 1 year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 2.16
Annual CTC to (in lakhs): 3.60
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift:
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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