Responsibilities

  • Attending Inbound/Outbound Calls
  • Resolving the query with QA matrix
  • Identifying Prospects Needs
  • Generating potential transition/migration/switching of B2C / B2B
  • Contract renewal.
  • Educating Customers for upgrading service & closing sales functions.
  • Archiving milestones as per operation needs.
  • End to End Customer Life Cycle.

Company Details

Company Name: Learn our client's expectations to deliver the best.Determine the best practice from the industry leaders to enumerate some value on our offerings. Aim to build happy customers in the global market. Constantly improvise our systems, operational procedures & quality standards through innovation / industry trends.
Year of Establishment: 2019

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Graduate
Max Qualification: Post Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 23 year
Max Age Limit (in years): 40 year
Work Experience: 0 to 0.6 year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC to (in lakhs): 2.18
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift: Night Shift (20:00 - 05:00 HRS IST)
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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