Ensure to comply with all DGCA regulations and keep all the required licenses up-to-date.

Following your agreement to your best abilities and ensure you drive all ethical practices.

Be always medically fit and follow all your rest regulations to comply with flying duties.

Be responsible to follow all your roster guidelines and adhere to all reporting’s on time.

Ensuring you know all your circulations and be knowledgeable on your product & service.

Fulfill all regulations on-time and ensure you follow all standard operating procedures.

Comply with all Service Level Agreement and adhere to all best practices at all times.

Attending every flight Briefing on time and be able to share all the knowledge updates.

Reporting to Flight on time and preparing the Flight for takeoff by ensuring the Aircraft is clean and fresh. Ensuring your catering is correct and complete all your safety checks.

You have to ensure you will keep your grooming image at its best and always look fresh.

Always connect with your Customers with exemplary customer service standards and offer to always help and show that you care for them by being friendly. Build on creating a great environment with your positive attitude and drive our culture for each other.

You have to ensure that you have briefed all customers on all safety and security guidelines.

Be able to answer all queries raised by the Customers and always share the right information.

At all times follow all guidelines and be mindful to takeover any emergencies.

Be confident in making announcements whenever required and show confidence.

Bring in the finest Customer delight factor, wherein you will display your passion to be people centric and above all present the best version of you in dealing with them.

Create WOW moments for your customers and celebrate their journey together.

Display the highest standards in handing and presenting food and beverage.

Ensure you will follow all service guidelines and take ownership onboard to make sure all customers are served and their demands are met.

Give particular attention to passengers with special needs (children, disabled, elders etc).

Displaying courteous attitude and always be helpful towards your customers.

Be able to always provide assistance to your customers’ needs on time will be your priority and also monitor the cabin during and after service.

Monitoring the cabin throughout the flight and keep the aircraft clean at all times.

Always promote the airline as a brand and share all the options available which will enhance their overall experience. Be able to sell the extra services onboard.

Demonstrated all your safety, Security and First Aid related duties and be vigilant at all times.

Always follow the code of conduct and ensure to practice only ethical practices at all times.

Make note of all special request from customers and deliver the same.

Always thank your customers before landing and bid farewell to see them again.

After flight ensure you finish all reports and requirement’s before you sign off.

Company Details

Company Name: IndiGo is an Indian low-cost airline headquartered in Gurugram, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 47.5% domestic market share as of November 2019.[6] It is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried, and the sixth largest carrier in Asia with over 6.4 crore (64 million) passengers carried in financial year 2018–19. The airline operates 1,500 flights everyday[7] to 87 destinations – 63 domestic and 24 international.[8] It has its primary hub at Indira Gandhi International Airport, Delhi.[9] The airline was founded as a private company by Rahul Bhatia of InterGlobe Enterprises and Rakesh Gangwal in 2006. It took delivery of its first aircraft in July 2006 and commenced operations a month later. The airline became the largest Indian carrier by passenger market share in 2012. The company went public in November 2015.
Nature of Business: Travel
Year of Establishment: 2005

Required Skills

Nature of Business: Full-Time
Performance Criteria: Fluency and clarity of speech in English and Hindi.
Organisational Knowledge & Understanding: Minimum of 155 cms, with proportionate weight, as per BMI.
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: 11th to 12th
Max Qualification: Post Graduate
Specific Qualification / Degree required: Passed 10+2 examination, from a recognized Board or University.
Gender Preference: Female
Min Age Limit (in years): 18 year
Max Age Limit (in years): 27 year
Work Experience: Fresher can also apply year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 300000
Annual CTC to (in lakhs): 420000
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Other Benefits:


Work Timing / Shift Duration / Night Shift: Rotational Shift
Documents Required for Joining: Academic Qualification Certificate, Signed Resume, Medical Fitness Certificate, Address Proof (Permanent / Current) , Passport, Pan Card, Latest Photographs
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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