Responsibilities:

  • Attending training sessions to grow knowledge of products and to develop customer service skills.
  • Resolving phone, walk-in, mail, fax, and email customer inquiries.
  • Processing and logging incoming calls into the CRM system.
  • Identifying customer needs.
  • Forwarding and escalating inquiries to relevant individuals and departments.
  • Contacting customers to give them accurate feedback on the progress of their inquiries.
  • Providing outstanding customer service.
  • Updating customer information as required.
  • Maintaining confidentiality of information.
  • Performing other duties as the need arises.

Company Details

Company Name: 'We are a recruitment firm based out of Visakhapatnam, AndhraPradesh. We provide recruitment services to "Multi National Companies" on PAN India level, we are specialized in IT & non-IT recruitment for fresher & experienced candidates. We deliver Volume, Lateral & Blue Collar hiring to our Clients via direct staffing/Pay Roll/Contractual basis We are also specialized in training deliver for Students, Working Professionals at various levels. We handle various types of skills development, CSR projects.
Year of Establishment: 2014

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills: Good Communication skill
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Under Graduate
Max Qualification: Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 23 year
Max Age Limit (in years): 40 year
Work Experience: year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 2
Annual CTC to (in lakhs): 2.7
Accommodation Benefits:
Meals Benefits:
Transport Benefits: Yes
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift: Rotational Shift
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

Job Reviews

N.A

ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this job.

Welcome to Erekrut

Erekrut helps you create an effective customised recruitment process. You know what you need. You can set filtration based on your individual requirements, right from the beginning. You customize application process. You guide candidates to pass through different level of assessments. You do video interviews.

Learn more

Request a call back

Suscribe Us..

Keep Up to Date -Get updates with Latest Activity
top
© 2019-20 Panacea eBiz Consulting Group     | Terms & Conditions | Privacy Policy | Refund & Cancellation