Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Company Details

Company Name: We are a specialist administered specialist organization association overseeing inmanpower consultancy.Parsley Management Pvt .Ltd.(Job Placement Consultancy) is engaged to reclassify the standards inmanpower resourcingthrough incredible responders rates for the customers, offeringcustomized administration as per the necessity.
Year of Establishment: 2012

Required Skills

Nature of Business: Full-Time
Sectoral Experience: 0-2 Years

Candidate Profile

Seniority Level: Entry Level
Min Qualification: 11th to 12th
Max Qualification: Graduate
Specific Qualification / Degree required: HSC (Science) / B.Sc
Gender Preference: No Preference
Min Age Limit (in years): 18 year
Max Age Limit (in years): 35 year
Work Experience: 0-2 Years year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 180000
Annual CTC to (in lakhs): 216000
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift: Work From Home
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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