Responsibilities

  • Communicate with client customers via web chat to help resolve the issues being faced.
  •  Portal navigation and troubleshooting.
  • Ordering support.
  • Receive, process, and verify the accuracy of orders from customers utilizing the company’s internal CRM/ mainframe systems and customer purchase orders.
  •  Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts, and document interactions through contact tracking.
  • Access the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.

Company Details

Company Name: RMS Consultancy for job creations is a part of company where we are trying to provide better opportunities to the people who are looking out for jobs. We promise to maintain better quality in regards to services, candidates and clients. We look for candidates who are having high skill standards in their respective fields. We filter out the ability of candidate and post him in a suitable stream with providing training on his skills.
Year of Establishment: 2019

Required Skills

Nature of Business: Full-Time
Sectoral Experience:
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Entry Level
Min Qualification: Graduate
Max Qualification: Post Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 23 year
Max Age Limit (in years): 40 year
Work Experience: 1 year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC to (in lakhs): 2.00
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift:
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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