Maintaining assigned accounts and providing ongoing customer support.
Developing and implementing sales strategies around the provision of logistical services.
Identifying and contacting prospective customers to promote logistical services and negotiate contracts.
Integrating suitable technology solutions to optimize logistical services and communication channels.
Evaluating business processes, assessing risks, and recommending improvements to achieve sales targets.
Addressing customer concerns and finding innovative solutions for complex logistical challenges.
Assessing customer needs and determining suitable modes of transportation that align with cost and timeframe expectations.
Collaborating with other departments to optimize logistical services and arranging shipment and transportation details with carrier agents.
Developing and maintaining an effective carrier network and excellent customer relationships.
Overseeing the sales team, documenting processes, and preparing executive reports.