Roles and Responsibilities

• Answering calls and resolving queries about product or company.
• Noticing significant subtleties of every discussion.
• Conveying verbal acknowledgments of offers to our Sales group for closing.
• Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
• Maintains operations by following policies and methodology and functional changes.
• Keeps up quality service by adhering to organization guidelines.
• Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
• Responding to inquiries concerning things or the organization
• Posing questions to comprehend client necessities and close sales
• Considering the details of each offering and staying side by the side of updates to these contributions.
• Acquiring and updating an individual’s contact details.
• Calling active or old customers to encourage the purchase of items.