Inbound and Outbound calls to support the SMB customers on any technical issues (trouble tickets) (assurance) either via troubleshooting or by escalating it to the right platform partners and coordinating for resolution. Supporting field engineers (technicians) via phone call for any technical troubleshooting that helps test the efficacy of the work they have done in the field or supporting with a system update that compliments the completion of field work.

Company Details

Company Name: 2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of . 2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty. 2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR
 
logo1 Everything about Recruitment
2COMS since 1993 has been instrumental in mapping talent needs with talent sources consistently for the last 27 years. With in-depth market research and a pool of talented recruiters, 2COMS is always ready to meet talent demands.2COMS works to provide client mandates on :
  • Permanent Hires
  • Leadership (CXO) Hires
  • Apprenticeship Implementation
Till date 2COMS has placed in excess of 1,00,000 candidates and continues to do so with over 8000+ placements each year. 2COMS is also a leading propagator of the National Apprenticeship Promotion Scheme Implementation. 2COMS is a leading TPA with over 6000+ apprentices deployed.
Nature of Business: Human Resource
Year of Establishment: 1993

Required Skills

Nature of Business: Full-Time
Sectoral Experience: 1-2 Years of experience
Performance Criteria:
Organisational Knowledge & Understanding:
Technical Knowledge:
Generic Skills:
Professional Skills:
Technical Skills:

Candidate Profile

Seniority Level: Internship
Min Qualification: Graduate
Max Qualification: Post Graduate
Specific Qualification / Degree required:
Gender Preference: No Preference
Min Age Limit (in years): 20 year
Max Age Limit (in years): 40 year
Work Experience: 0-2 Years of experience year
Language Proficiency Required for: Hindi, English

Remuneration & Benefits

Annual CTC from (in lakhs): 192000
Annual CTC to (in lakhs): 288000
Accommodation Benefits:
Meals Benefits:
Transport Benefits:
Incentives:
PF:
Mediclaim:
Insurance:
ESI:
Other Benefits:

Others

Work Timing / Shift Duration / Night Shift:
Documents Required for Joining: Academic Qualification Certificate, Signed Resume, Address Proof (Permanent / Current) , Pan Card, Latest Photographs
Own Vehicle Required: No

Job Assessment

Assessment 00:10:00

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