Brief Introduction about yourself
As part of the tele-sales team at Revv subscriptions the candidate will be responsible to drive the end to end sales process for a customer starting with reaching out to customers to explain the product and features to coordinating and ensuring the vehicle is delivered properly. During this journey the associate will own the customer relationship, ensuring all customer queries are addressed in a timely manner and with the correct information.
Receive inbound customer calls and dial outbound customers based on leads assigned, to achieve agreed sales targets, and to resolve queries and complaints Maintain customer requirements and contribute to the overall improvement of campaigns Achieve call handling targets and standards Record data accurately Maintain a positive attitude at all times and ensure there is a high customer service focus Achieve and exceed daily KPIs as set by the campaign requirements
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